Program Manager
***********OPEN TO LOCAL CANDIDATES ONLY, NO C2C *************
Job # 1
Details
Job ID: Sedaa3658
Job Title: Program Manager, Senior
Location: Oakland, CA (Hybrid)
Pay Range: 120k to 140k annually
Description: ONLY LOCAL CANDIDATES CURRENTLY RESIDING IN BAY AREA NEAR WORK LOCATION-OAKLAND GO. ASSIGNMENT IS HYBRID AND WILL BE REQUIRED ON-SITE AT OAKLAND OFFICE UP TO 3 DAYS PER WEEK. WITH MANAGER PRIOR APPROVAL A PRE-DETERMINED AMOUNT FOR CELL AND INTERNET CAN BE REIMBURSED MONTHLY.
We are seeking an experienced communication professional to serve as Sr. Program Manager responsible for overseeing and continuously improving the daily execution of corrective action tracking, monitoring, and reporting within Electric Compliance and Risk. This role ensures that all corrective actions are managed efficiently and transparently, supporting compliance, operational performance, and ongoing process enhancement.
The Sr. Program Manager collaborates with cross-functional teams to maintain real-time visibility of corrective action status, drive timely closure, and deliver high-quality reporting to leadership. The ideal candidate brings a strong understanding of corrective actions —including the hierarchy of controls—as well as concepts of containment and countermeasures, ensuring corrective actions are prioritized, tracked for effectiveness, and that processes are regularly evaluated and refined for greater impact and sustainability.
TOP THINGS LOOKING FOR:
1. Proven Experience in Compliance, Corrective Action Management, and Process Improvement Look for candidates with at least 7+ years in compliance, process improvement, or program management ideally within regulated environments. Experience managing corrective action programs and driving process improvement initiatives is critical.
2. Experience applying concepts of containment (short-term risk control) and countermeasures (long-term solutions) in corrective action management and reporting.
3. Familiarity with Compliance Frameworks and Regulatory Bodies
4. Look for familiarity with frameworks such as FSG, COSO, NIST, SOX, and regulatory bodies like CPUC, FERC, and WECC. Certifications such as CCEP, Lean Six Sigma, and PMP are highly valued.
TOP SKILL SETS LOOKING FOR IN A CANDIDATE:
Technical Expertise
- Strong Project and Program Management: Corrective Action Tracking & Reporting: Experience with dashboards, scorecards, and real-time monitoring of corrective actions.
- Process Improvement: Demonstrated ability to assess and improve corrective action management processes, implement best practices, and drive continuous improvement.
- Data Storytelling & Visualization: Skilled in preparing executive-ready presentations, layered visuals, and summarizing key trends and risks for leadership forums.
- Compliance & Regulatory Knowledge: Deep understanding of compliance frameworks and regulatory requirements. Experience supporting audit and regulatory reporting.
Soft Skills
- Collaboration & Facilitation: Ability to partner with cross-functional teams, coordinate sessions, and act as a trusted advisor for leadership.
- Communication: Exceptional written and verbal communication skills, especially in translating technical data into actionable insights for diverse audiences.
- Problem Solving & Risk Mitigation: Strong ability to classify and prioritize corrective actions based on risk mitigation effectiveness, and to drive consensus on corrective actions.
- Continuous Learning & Adaptability: Commitment to ongoing training in communication strategy, change management, and utility industry best practices.
- Industry Best Practices (External Guidance)
- Recent industry guidance for program manager roles also emphasizes:
- Quantifying impact (metrics in achievements)
- Cross-functional agility and stakeholder alignment
- Strategic thinking and visionary leadership
- Masterful communication and inspirational leadership
- Astute problem solving and risk management
- Financial savvy and time management
Key Responsibilities
Daily Monitoring & Process Improvement
- Track the status of all corrective actions from initiation through closure, updating records in real time.
- Review dashboards and scorecards daily to monitor overdue actions, completion rates, and progress against targets.
- Validate data accuracy and consistency before publishing reports or dashboards.
- Conduct reviews of new findings, audit results, and self-reports to anticipate potential corrective actions.
- Follow up with action owners to ensure timely updates and resolution, escalating overdue or at-risk items as needed.
- Maintain clear documentation of corrective action metrics, definitions, and reporting standards.
- Continuously assess and improve corrective action management processes, identifying inefficiencies and implementing best practices to enhance effectiveness, transparency, and sustainability.
Reporting Deliverables
- Prepare and distribute daily, weekly, and monthly status reports summarizing corrective action progress, overdue items, and completion rates.
- Develop executive-ready presentations for leadership forums, including layered visuals and summaries of key trends, risks, and opportunities.
- Maintain dashboards and scorecards that provide real-time visibility into corrective action status, trends, and effectiveness.
- Report on effectiveness of corrective actions, including metrics such as closure rates, recurrence rates, and impact on compliance performance.
- Document lessons learned and share best practices across teams to drive continuous improvement.
- Support audit and regulatory reporting requirements by providing timely, accurate documentation of corrective action status and outcomes.
Collaboration & Facilitation
- Partner with Compliance, Governance, Operations, and other teams to gather and synthesize corrective action data.
- Coordinate cross-functional sessions to align on priorities, next steps, and escalation of overdue actions.
- Act as a trusted advisor for leadership on corrective action performance, risk posture, and process improvement opportunities.
Qualifications Minimum:
- BA/BS in Business, Analytics, Engineering, or related field.
- 7+ years of experience in project and program management, compliance, process improvement, or performance reporting.
- Experience managing and improving corrective action programs in a regulated environment.
- Proven ability to understand and drive collaboration and synergy across organizations and teams.
- Proven ability to translate data into actionable insights and communicate effectively with senior leadership.
- Project Management Professional (PMP) or equivalent credential.
- Familiarity with compliance frameworks (FSG, COSO, NIST, SOX) and regulatory bodies (CPUC, FERC, WECC).
Desired:
- Proficiency in Power BI/Tableau and advanced presentation tools.
- Skilled in data storytelling for diverse audiences, including senior leadership.
- Lean Six Sigma Certification.
- Certified Compliance & Ethics Professional (CCEP) or equivalent compliance certification.
- Demonstrated understanding of controls and the hierarchy of controls, including how to classify and prioritize corrective actions based on risk mitigation effectiveness.
- Experience applying concepts of containment (short-term risk control) and countermeasures (long-term solutions) in corrective action management and reporting.
- Ability to distinguish and report on both containment and countermeasures, ensuring both are tracked for effectiveness and lessons learned are shared across the organization.
- Proven track record of driving process improvement initiatives in corrective action management, leveraging best practices and continuous feedback.
***********OPEN TO US CANDIDATES ONLY*************
Job# 2
Request Title: Strategic Project & Business Consultant – Marketing Operations
Location: PA, USA (Fully Remote)
JOB ID: 78261
Pay Range - 40k/Annum - 75k/Annum
Description:
***FULLY RMEOTE***
We are hiring experienced consultants to support our Business AI Marketing team. These roles sit at the intersection of project management, marketing operations, and strategic business support, providing embedded partnership to high-performing global teams. Consultants will work closely with team leads to ensure effective planning, execution, and cross-functional coordination.
Key Responsibilities:
- Act as a day-to-day project manager and operational partner to marketing leads, driving execution across campaigns, content strategy, events, and enablement initiatives.
- Manage workback schedules, timelines, stakeholder coordination, and status updates to keep initiatives on track and aligned with broader marketing goals.
- Bring structure to ambiguity by turning strategic goals into clear action plans and deliverables.
- Support internal rhythms such as operational reporting, budget tracking, business reviews, team cadences, and planning cycles.
- Ensure teams have visibility into key interdependencies and deliverables across marketing, product, and external agency partners.
- Contribute to process improvements, documentation, and performance tracking to support scalable operations.
Ideal Candidate's Profile:
- 5–10 years of experience in marketing project management, marketing operations, or business management roles within technology or B2B SaaS organizations.
- Strong understanding of marketing workflows, including campaign execution, content development, and stakeholder management.
- Experience navigating matrixed environments, cross-functional teams, and enterprise-level planning cadences.
- Excellent communication skills, with a strong ability to translate complexity into clarity.
- Self-directed, highly organized, and proactive in driving results with limited oversight.
- Comfortable using common project management and marketing tools (Smartsheet, Asana, Excel, PowerPoint, Google Slides, etc.)
Work Model and Location
- 100% remote.
- Two roles are full-time (40 hours per week), aligned to PST or EST time zones.
- One role is part-time (30 hours per week) and must have significant overlap with Central European Time (CET) to support global collaboration.