Customer Privacy Specialist OR Compliance Consultant
**********LOCAL CANDIDATES ONLY***NO C2C***************
Title -Customer Privacy Specialist OR Compliance Consultant
Location - California (hybrid)
Pay Range: 60k -77k/annum
Job id - 360
Description:
OPEN TO LOCAL AND NON-LOCAL CANDIDATES. IF CHOSEN CANDIDATE IS OUT OF STATE OR PG&E SERVICE TERRITORY THE RESPECTIVE SUPPLIER IS RESPONSIBLE FOR LAPTOP AND ANY ADDITIONAL EQUIMPENT NEEDED. ASSIGNMENT IS HYBRID.
TOP THINGS LOOKING FOR IN CANDIDATE RESUME:
- Experience in privacy (CCPA)
- Compliance and/or risk management
TOP SKILL SETS LOOKING FOR:
- Strong project management skills
- Strong analytic capabilities
- Excellent written and verbal communication skills, able to explain complex issues in clear and concise terms
- Superior time management, planning, and organizational skills
- Exceptional interpersonal skills, including teamwork, facilitation, and negotiation
- Highly collaborative, able to work cross-functionally; possessing the ability to forge relationships and partner effectively
- Ability to work on complex regulatory and business problems
Experience in supporting privacy compliance specific to the California Consumer Privacy Act (CCPA). HIPAA experience would be a plus but not required. Other privacy support activities would include experience in privacy impact assessments and privacy risk management, data loss investigations and post-event remediation strategies, and experience implementing privacy by design into work processes
Department Overview
In Ethics, Risk and Compliance, the Privacy team delivers a broad range of expertise to drive integrated, cross-organizational solutions to effectively manage compliance and privacy for the enterprise. By providing strategic counsel and program governance, the team helps the organization balance risk, compliance, regulation, operations, and customer experience. We aspire to build leading programs that enable Ethics, Risk and Compliance and client to thrive in our management of risk, compliance, audits, and privacy.
Job Responsibilities
- Provides guidance on highly complex policy issues with enterprise impact, leveraging internal contacts to pressure test an develop industry-leading solutions to mitigate risk and to drive privacy, data protection and data governance with innovative solutions.
- Reviews and/or creates internal and external procedures and controls to ensure compliance with all relevant laws and internal requirements.
- Develops and maintains current knowledge of emerging trends and best practices for privacy, data protection, and data governance.
- Serve as the point of contact for internal clients regarding compliance issues.
- Manages major cross-functional projects and initiatives, with a focus on building in privacy compliance.
- Solves unique and complex problems, anticipating issues and developing innovative solutions. Presents findings and recommendations to senior leaders to gain agreement.
- Works with senior management to support strategic planning and decision making, through metrics.
- May provide direction and coaching to other Privacy and Compliance Analysts.
Education
- BA/BS or equivalent work experience in business or other relevant discipline
License/Certification desired
- Certified Information Privacy Professional (CIPP-US)
- Certified Information Privacy Manager (CIPM)
- Lean Six Sigma Belt
- Certified Compliance and Ethics Professional (CCEP)
Experience:
- Job-related experience, 8 years (For example: experience with privacy, compliance, risk, audits, customer service, governance or utility operations.
Experience Desired
- Experience in privacy, 3 years
- Experience in compliance, 3 years
- Experience in risk management, 3 years
- Experience in customer service, 3
- Experience in Power BI
Knowledge, Skills, Abilities Desired
- Acts as a thought leader, applying extensive unique subject matter expertise in the development of strategy or resolution of complex issues
- Passion for/interest in privacy/compliance/strategy
- Strong project management skills
- Strong analytic capabilities
- Excellent written and verbal communication skills, able to explain complex issues in clear and concise terms
- Superior time management, planning, and organizational skills
- Exceptional interpersonal skills, including teamwork, facilitation, and negotiation
- Highly collaborative, able to work cross-functionally; possessing the ability to forge relationships and partner effectively
- Ability to work on complex regulatory and business problems