Technical Program Manager Overview (PMO)-Cloud Operations

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Our client is looking for a VERY experienced “technical Program Manager” with Cloud experience and infrastructure computing and network storage. Someone who has worked with engineering and product managers on information security. Someone who has leadership qualities such as “delivering w/quality” and on time w/in scope at “large scale” “cross functional” groups “Collaborating” with engineers, product managers, data auditors, etc…

Key behavioral skills are:

- extensive experience Collaborating with Cross Functional teams w/in program/product management

- great Communication skills

The organization is growing rapidly and has numerous projects where they needs support. Examples of Projects they need to support immediately are:

1) someone with Information security background, work w/auditors and understand infrastructure doing project for key services management . In this project for example, they’re installing hw in their data center. They need to make sure they’re in compliant with customer security. Not cyber security but DATA security. Now the person doesn’t have to be that specific for this project only, but generically have worked on these types of projects with experience working with all product and engineering who will be their counter parts.

2) they’re building data centers from scratch. So data center migration experience is very helpful for this other project. A Technical program manager who knows global data center will be a very good candidate.

The successful candidate will manage a portfolio of Infrastructure and product initiatives as an integral part of the our client’s Cloud Operations team. In this high-impact position you will work closely with cross functional stakeholders and management to set goals focused on driving requirements gathering and planning against agreed upon delivery dates. You will bring a level of thought leadership for consistency, integrity and intensity into strategic project scoping, initiation, planning, implementation and execution. You are detail-oriented and able to understand the bigger picture by using your technical expertise and sharp problem solving abilities to prioritize and manage blocking issues.

QUALIFICATIONS

  • Bachelor of Science in Computer Science, Computer Information Systems, or equivalent.
  • Minimum 10 years of experience with managing software development or IT-related projects.
  • Experience with managing a large-scale project lasting many months
  • Must be able to lead a cross functional team consisting of team members from various groups within Operations and groups outside Operations based on the need of a project
  • Excellent verbal and written communication skills
  • Must be dynamic to embrace and adopt/manage changes in projects and be able to work in diverse environments
  • Must be able to present a clear project status to upper management on a timely manner
  • Experience and flexibility working with remote team members
  • Experience with developing and strategic planning for hosting mission critical business applications.
  • Experience with various systems development life cycle models such as Agile Scrum or iterative development models.
  • Experience with MS Project
  • Experience with managing / mentoring / coaching program managers or project managers.
  • Experience working in an environment using UNIX/Linux, SQL and Oracle
  • Good understanding of various technologies used for hosting large-scale web applications
  • Experience with planning multi-million dollar budgets.
  • Experience with capacity planning.
  • Experience with change control management and process.
  • Experience with planning and designing a Disaster Recovery process, and managing the disaster simulation testing
  • Good understanding of data security standards.
  • Experience working with development and QA teams
  • Experience with datacenter planning and expansions.

RESPONSIBILITIES

  • Manage strategic projects for Cloud Operations
  • Lead cross functional teams consisting of team members within Operations (Production Operations, Sysadmin, DBA, Network Administrators, Tools) and beyond Operations (Support, Development, QA, Product Management, Legal)
  • Translate a high-level organizational objective to an executable project
  • Lead a project from initiation to completion
  • Provide upper management and stakeholders with timely status updates
  • Manage and control changes to a project by working with stakeholders
  • Identify the critical path of a project to assess and mitigate risks for meeting the project timeline.
  • Work with Development & Product Management on upcoming release & feature planning to align Operations projects
  • Represent Operations for coordination with Engineering program management
  • Run a weekly Operations project meeting to go over all strategic projects
  • Maintain Operations dashboard to track various organizational metrics for Operations in addition to project status
  • Work with the security team for security audit and certification
  • Create and maintain tools to track organizational metrics or enhance team productivity as needed
  • Mentor and coach Operations engineers on project management
  • Foster a work environment for team members to grow and keep morale high
  • Requirements:

    • Bachelor of Science in Computer Science, Computer Information Systems, or equivalent.
    • Minimum 10 years of experience with managing software development or IT-related projects.
    • Experience with managing a large-scale project lasting many months
    • Experience with various systems development life cycle models such as Agile Scrum or iterative development models.
    • Experience with datacenter planning and expansions.
    • Experience with entire stack Compute/Network/Storage stakeholders
    • Prefer PMP, CSM or other program certifications
    • Prefer excellent communication skills

Location: Palo Alto, CA

Location: Palo Alto, CA
Apply for this Position
Apply at: https://sedaa.hiringthing.com/job/51781/technical-program-manager-overview-pmo-cloud-operations