Business Analyst - 10384

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Position Summary: The Work & Resource Analyst develops and communicates an integrated and optimized work plan portfolio for our client.

  • Develops effective working relationships with functional leads to establish the baseline strategic approach to work plan execution. They will build 90-day work plans, system plan, plan vs. actuals, leak plans, and ad-hoc analyses.
  • Evaluates work portfolios ensuring associated costs, timing and resources needed are integrated and optimized to execute work plans efficiently.
  • Develops contingency plans as needed.
  • Monitors execution and updates portfolios for planning purposes. They will drive strategic adjustments as needed to work portfolios. Working with key stakeholders they will identify work plans for short and long- term business improvements.
  • Contributes toward Gas Safety Excellence goals by improving safety, reliability and affordability for one or more asset families and one or more life cycles.


  • Provide expert consulting to the client, to identify and satisfy client business needs.
  • Analyze end-to-end business processes and information needs of varying complexity, encompassing one or more Company business functional operations and potentially external entities.
  • Understand the client's current and future business environment, effectively anticipate, identify, and fully meet all business needs.
  • Propose, evaluate and document alternatives that will provide the most effective solution to solve business problems including delivery of new business initiatives.
  • Anticipate client concerns and questions and provide timely, professional, and client-focused communications via meetings, status reports, phone, and email and follow through with results.
  • Prepare communications and make presentations on system enhancements and/or alternatives.
  • Provide client support on the effective use of production systems.
  • Research potential system issues in transaction processing and data quality.
  • Provide timely responses for client inquiries.
  • Work with team members, supervisor, and client organizations as appropriate to ensure smooth system operations to minimize impact on business operations and enable the business to achieve results.
  • Lead and/or support recovery of production system issues, including business process recovery.
  • Define and document business requirements.
  • Prepare functional specification documents for one or more applications or one or more system functions.
  • Prepare business cases in support of business initiatives.
  • Prepare technical specification documents.
  • Prepare and/or review test plans and perform quality reviews on test results.
  • Perform functional integration testing of transactional processing, data extracts, and reporting.
  • Comply with SOX documentation and other standard process requirements as appropriate.
  • Configure system parameters or soft tables to enable application functions to perform per specifications.
  • Develop queries to extract data or create operational reports using production databases.
  • Perform unit, string, and functional integration tests to ensure application solutions and reports satisfy defined functional and/or technical specifications.
  • Conduct all work safely and promote safe work practices.
  • Attend all safety meetings and training sessions. Comply with all Utility safety best practices and safety accountability model.

Minimum Qualifications:

  • Bachelor's degree in Engineering, Mathematics, Economics, Business, Statistics or Finance or equivalent experience
  • 5 years of related business experience
  • Experience in data & financial analysis and management
  • Experience in maintenance and construction-related activities Desired Qualifications

Desired Qualifications:

  • Process improvement experience
  • Excel skills: perform lookups, create pivot tables, create macros, perform error-checking
  • Access skills: create databases, write queries (including join queries, which are somewhat similar to Excel lookups), create macros, perform error-checking
  • Experience with CLICK scheduling or equivalent
  • Program or project management experience
  • Experience with work plans and resource management
  • Lean six sigma or other process improvement certification or experience
  • Technical skills using systems and applications such as SAP, R/3, Business Warehouse, Business Objects
  • Access, Excel, PowerPoint skills to develop reports, do analysis and deliver presentations
  • Ability to present complex data and findings to internal audiences
  • Ability to apply knowledge and skill to resolve complex problems
  • Solid understanding of utility budget process, cost model and regulatory recovery process
  • Knowledge of program management
  • Ability to analyze complex data and make recommendations
  • Knowledge of workforce scheduling concepts and practices
  • Knowledge of capital budgeting processes and methods
  • Good communication and presentation skills with various Audiences  
  • Black belt from a reputable company, minimum green belt.
Location: San Ramon, CA
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