Communication Specialist (SharePoint Online is a must)
Oakland, CA
Job Title : Communication Specialist (knowing SharePoint Online is a plus)
Job location - Oakland, CA - Hybrid (2-3 times onsite in a week)
Skills and Characteristics:
- Change Management: Preferred, but not required, have understanding of change management and the impacts change has to the user experience (Sedaa can provide training and coaching as needed)
- Communication: Prepare written communications to communicate change, newsletters, updates, team announcements, processes, tools/solutions, staff announcements, etc. Experience with Outlook, SharePoint Online, Sway, Word and other tools for delivering communications
- SharePoint Online: Experience designing, organizing and developing webpages. Have a good attention to detail to ensure content and format accuracy and consistency, and conformance to standards
- Presentations: Experience with PowerPoint to prepare, organize and create slides that are visually informative and concisely convey the presentation message and information
- Program Management: Experience leading a program to engage the team, organize activities and tasks, complete deliverables on time, and partner with other teams
- Processes: Have an understanding of process improvement
- Perform Hands-on work: Be willing to roll-up their sleeves and work with the team or in some instances work on their own, to do the work
- Flexible: Bring their expertise to the team and work together to develop solutions that meet the goals of the project/initiative. Be adaptable.
- Nimble: Open to leaning new methodologies, solutions, and different ways of doing things. Leverage their skills and experience to help and support the team.
- Listen: Actively listen, comprehend, and remember what is discussed, communicated, and learned to identify gaps, provide ideas, and suggest solutions.
Responsibilities
- Manage SharePoint Online webpages, including access, updates and adding new content (Corporate Real Estate Strategy & Services (CRESS), Oakland General Office, Hometown Communication Hub, etc.)
- Monthly and weekly newsletters: Organize, coordinate and prepare newsletters using SharePoint Online for Corporate Real Estate Strategy & Services (CRESS) (quarterly), Oakland General Office (monthly), CRESS Updates/Accomplishments to client's Leaders (monthly)). Leverage the help of subject matter experts to provide content.
- Prepare various communications using Outlook and SharePoint Online for staff updates, system changes and updates, project/program communications, CRESS renovation projects, etc.
- Hometown Communication Hub (HCH): The HCH is a SharePoint Online websites that centralizes all communications that are sent to all sites by our stakeholders, Corporate Security, Safety, Environmental, Site Owners, Clean Energy Transportation, etc. Lead this program to support our stakeholders with training, creating templates and oversee consistent use of the HCH. Ensure design of the websites conform to client's Corporate Digital Guidelines, have consistent content and formatting across all webpages, and webpage access is properly managed for all coworkers.