Communications Leader

Remote - Oakland, CA

**********************DO NOT APPLY IF YOU ARE NOT LOCAL TO BAY AREA********************

Job Title: Communications Leader

Location: Oakland, CA (HYBRID)

Description:

LOOKING FOR CANDIDATES CURRENTLY RESIDING LOCAL TO BAY AREA/WORK LOCATION (OAKLAND GO). ASSIGNMENT IS HYBRID AND REQUIRED ON-SITE AT OAKLAND OFFICE 2-4 DAYS A MONTH.

LAPTOP AND CELL PHONE WILL BE PROVIDED. WITH MANAGER PRIOR APPROVAL MILEAGE EXPENSE CAN BE SUBMITTED IF THERE IS A NEED TO TRAVEL FURTHER THEN COMMUTE TO OFFICE.

TOP THINGS LOOKING FOR:

  1. Corporate communications/writing experience.
  2. internal and/or HR communications experience.
  3.  small-scale event/meeting management.

Description:

We are seeking a highly motivated communications expert to join our communications team on an approximately nine-month contract. The ideal candidate will be responsible for creating and executing an internal communications campaign focused on our front-line employees. The successful candidate will have experience managing internal communications programs in Fortune 500 companies and will have significant internal communications expertise. Labor relations experience is also preferred.

Responsibilities:

  • Develop clear and compelling messaging to support HR communications for an internal effort focused on front-line coworkers.
  • Collaborate with the HR department and others on the communications team to align messaging with company values and goals.
  • Organize approximately 20 coworker engagement events at regional service centers, ensuring seamless planning and execution.
  • Coordinate logistics for each event, including location arrangements, materials, and communication flow.
  • Prepare executives for speaking engagements with coworkers, offering briefings and messaging guidance.
  • Draft talking points, Q&A scripts, and other communication materials tailored to the effort’s objectives and coworker needs.
  • Manage on-site communications support during events, addressing real-time issues and maintaining message consistency.
  • Collect feedback from events to refine messaging and event structure as the roadshow progresses.
  • Track and report on event outcomes, including coworker engagement levels and feedback.

Qualifications:

  • Proven experience in public relations, communications, or a related field, ideally with experience in internal communications.
  • Strong writing and messaging development skills, with an ability to adapt tone for diverse audiences.
  • Demonstrated experience organizing events, particularly in a corporate or industrial setting.
  • Comfortable working with senior executives, with the ability to provide constructive feedback and guidance.
  • Excellent interpersonal skills, able to work collaboratively with cross-functional teams.
  • Strong problem-solving skills, adaptable to handle evolving situations on-site.
  • Familiarity with labor relations and HR communications is a plus.


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Job Title: Communications Specialist

Location: NEWTOWN SQUARE, PA (FULLY REMOTE)

Description:

***** Social Media and Marketing/Visualization Specialist ****

Overview

  • We are looking for a social media and Marketing/Visualization Specialist to join our team and help us create, maintain, and market our IT success stories.
  • You will be responsible for creating clear, concise and eye-catching content that showcases our IT solutions and successes.
  • You will also collaborate with other teams to ensure that documentation is accurate, consistent, and aligned with our quality standards.
  • This is a fully remote position.

Responsibilities

  • Design and produce high-quality visual content for social media posts, including graphics, videos, and animations.
  • Write, edit, and proofread content for our external Social Media pages (primarily LinkedIn) and Internal portal, following our process documentation and best practices.
  • Ensure that our content is easy to understand, relevant, and up to date.
  • Monitor analytics and feedback to identify and prioritize improvement opportunities.
  • Work with subject matter experts, service owners, developers, and support agents to gather and validate information.
  • Use content management systems and tools to publish and update content.
  • Monitor and maintain the quality and accuracy of our content.
  • Stay updated on our products, services, and industry trends.

Requirements

  • Excellent content creation skills, with the ability to write clear, concise, and visually engaging content for different audiences and purposes.
  • Excellent communication skills, with the ability to collaborate with different teams and stakeholders.
  • Attention to detail, with the ability to proofread and edit content for grammar, spelling, punctuation, and style.
  • Adaptability, with the ability to work in a fast-paced and dynamic environment.
  • Ability to learn and closely follow technical processes and guidelines.
  • Analytical abilities, with the ability to use data and feedback to improve content quality and effectiveness.
  • Experience with content management systems and tools, such as Service Now.
  • Technical support background, with the ability to troubleshoot and resolve client issues. - A benefit


JOB CODE: 2899, 70743