Senior Administrative Clerk
Livermore (Hybrid), CA
Job Title: Senior Administrative Clerk
Location: Livermore, CA (Hybrid)
Description:
ONLY SUBMIT CANDIDATES LOCAL TO WORK LOCATION/BAY AREA. ASSIGNMENT IS HYBRID ONCE TRAINING IS COMPLETED, WILL REQUIRE TO BE ON-SITE AT LIVERMORE LOCATION 2-3 DAYS A WEEK.
CLIENT'S LAPTOP & CELL PHONE WILL BE ISSUED. MILEAGE CAN BE REIMBURSED FOR TRAVEL TO ANY MEETINGS BEYOND HOME OFFICE(LIVERMORE) WITH MANAGER PRIOR APPROVAL.
TOP THINGS LOOKING FOR:
- SAP experience
- Scheduling experience
- Customer experience
Job Responsibilities:
- Oversee roster completion, session creation, course creation, managing enrollment and cancellations, assigning key resources to scheduled events; close out Help Desk tickets related to school
- Work with Academy leaders to plan, forecast, schedule and implement enterprise-wide training initiatives
- Coordinate complex processes, including apprentice programs, On-the-Job Training, structured learning paths, off-site location booking, materials management, catering, travel arrangements, scheduling facilitators, and other tasks as required
- Maintain integrity of training data within SAP by developing and enforcing quality control in support of governance processes and procedures
- Implement technology projects within respective school, such as iPads; ensure process consistency
- Provide consulting around operational and learning technology capabilities to delivery and curriculum teams
- Actively promote and lead efforts toward more efficient, automated processes through Continuous Improvement efforts, ensuring seamlessness operational support and a consistent, centralized business approach
- Provide leadership, training and guidance to lower level team members, as well as contractors and temporary staff, within own school. This includes the assigning and prioritizing of work for staff.
- Create training manuals, job aids, process maps and other documentation for cross-training and knowledge transfer purposes Participate in ad hoc project requests as needed (i.e. coordinate SOW with vendor and sourcing, approve vendor invoices, data requests, proctoring tests, set up 3rd Party Training contracts, etc.)
Qualifications:
- High School or General Education Development (GED) diploma
- 4 years of combined experience working within a training organization and/or SAP or other Learning Management System (LMS) or equivalent